Privacy Policy
General Provisions
This Privacy Policy explains how personal information is collected, processed, and stored when users interact with our website and its services. The administration of the website is committed to protecting the privacy of users and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. By accessing or using our website, users agree to the terms outlined in this Privacy Policy. The policy applies to all visitors, registered users, and other individuals who access the website in any manner.
What Information We Collect
We may collect personal data such as name, surname, date of birth, and contact details, including email address and phone number, when users fill out forms or make bookings. In addition, technical data such as IP address, browser type, device model, language preferences, and access times are automatically collected. We also gather anonymized analytical data to improve website performance and user experience. If users interact with external payment or communication services, we may receive limited information necessary to process the request securely.
How We Use Information
The information we collect is used to provide services, process bookings, and maintain effective communication with users. It also enables us to improve website functionality, analyze trends, and ensure security. Personal data may be used to send notifications related to bookings, updates, or relevant service information. We do not use the data for automated decision-making or profiling without explicit consent. The information may also be used to comply with legal obligations or to prevent fraud and misuse of our services.
Data Protection and Retention Period
All personal data is stored securely on protected servers using encryption and access control systems. The administration ensures that only authorized personnel have access to this data. Information is retained only for as long as necessary to fulfill its intended purpose, comply with legal obligations, or resolve potential disputes. Once the retention period expires, data is permanently deleted or anonymized. Regular audits and technical safeguards are implemented to minimize the risk of data breaches or unauthorized access.
Data Sharing with Third Parties
We do not sell or rent personal information to third parties. However, data may be shared with trusted service providers, such as payment processors, analytics platforms, or hosting partners, solely to ensure proper operation of the website. These third parties are contractually obligated to maintain the confidentiality and security of user data. Information may also be disclosed if required by law or to protect the legitimate interests of the website, including the prevention of fraud or enforcement of legal rights.
Use of Cookies
Our website uses cookies to ensure optimal functionality and to provide a personalized experience. Cookies store small amounts of data on user devices to remember preferences, enhance performance, and collect analytical information. Users can manage or disable cookies through browser settings at any time. Detailed information regarding the types and use of cookies can be found in the Cookie Policy. By continuing to use the website, users consent to the use of cookies as described therein.
User Rights
Under applicable data protection laws, users have the right to access, correct, delete, or restrict the processing of their personal data. They may also withdraw consent or request data portability. Requests to exercise these rights can be made through the website’s contact form. The administration commits to responding promptly and transparently. Users also have the right to file a complaint with a data protection authority if they believe their rights have been violated.
Changes to the Policy
The administration reserves the right to modify this Privacy Policy at any time to reflect updates in legal requirements, service developments, or data processing practices. The updated version will be published on the website with a revised effective date. Users are encouraged to review this document periodically to stay informed about any changes affecting their personal data.
User Consent
By continuing to use the website and submitting personal data, users confirm that they have read, understood, and agreed to the terms of this Privacy Policy. The continued use of services following updates constitutes acceptance of the revised terms.
🏢 FishTripUK
📍 221B Baker Street, Marylebone, London, NW1 6XE, UK
📞 +44 20 7073 7207